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Mystery Shoppers Needed – All US & Canada

Company: Market Force Information

Location: AL AK AR AZ CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NJ NM NY NH NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY PR AB BC MB NB NL NS NT NU ON PE QC SK YK

Do you want to improve the level of customer service you receive when you shop in your community?

If yes, join our Shopper Force at Market Force Information Our Shopper Force Reps are independent contractors who enter our clients locations anonymously, evaluate certain aspects of the location and complete a short on-line questionnaire about the experience which is then forwarded directly to the client.

Our client portfolio consists of nationally recognized names in the fast food, petroleum, supermarket, telecommunications, and retail industries. We pay you to perform our evaluations, most of which can be handled in less than one hour. Fee/reimbursement for each assignment varies depending on program complexity and will be posted in advance.

For more information and to register: go to www.applymarketforce.com You may also request a free information/application packet by sending an email to ShopRecruit@marketforce.com

We are currently searching for an experienced Blogger to join our Marketing Department. The Blogger is responsible for writing 3 blogs per week, each with a focus on our company’s personal development content as well as current trends and topics in the news. The blogger will be responsible for researching the current trends and topics. We will supply the content (centered around personal growth, financial freedom, overall life happiness and balance).

Required Qualifications
* Must have proven experience with research abilities.
* Ability to meet all blogging deadlines.
* Must be flexible and open to changing directions at any given time!
* Creative, enthusiastic and independent; demonstrates a high degree of initiative.
* Must be able to respectively share your own opinions and views within your blog posts.
* Strong communication skills with the ability to adapt communication style to be the voice of the company.

Note: This position is an independent contractor position and will be paid a retainer for approximately 3 blogs a week.

Overall, here’s what we want: A ROCK STAR blogger. Someone who has a passion for writing, is witty, interesting, fun, and has a true interest in personal development. We need someone who reads the newspaper daily (online or offline!), is always “in the know” on news topics, trends and entertainment and can work independently.
How To Apply

Please email us ONE blog sample that you have written that you are most proud of (it does NOT have to be related to personal development) and ONE blog sample where you have written about a current topic or trend.

Please send both samples to the e-mail address below.

rockstarblogger@gmail.com

ACD Direct currently has openings for Customer Service Professionals to process our inbound non for profit, lead generation and donation based clientelle. Sales experience, WAH experience, Bilingual (Spanish) abilities and a strong desire to succeed are always beneficial!

Experience:

* Minimum 6 months formal call taking experience (preferably call center related)
* Ability to muli-task in an ever-changing environment
* Ability to communicate effectively and professionally with verbal and written communications.
* Ability to adapt quickly to a multi-client environment
* Ability to retain and apply information in a multi-client environment
* Ability to adhere to and maintain a self structured work schedule
* Ability to implement and maintain self preparation skills
* Ability to multitask in fast paced situations
* Ability to control a call situation and direct callers to the purpose of the call
* Pleasant phone voice and effective telephone communication skills are a MUST
* Strong Attention to Detail is a MUST
* Strong Listening Skills are a MUST

Minimum PC Requirements:

* Standard telephone line or Hard Wired VOIP with absolutely no features. (Two phone lines recommended. One for personal use and one for business use.)
* Cable or DSL Internet Service accessed via modem. (256K minimum) Wireless/Satellite connectivity is not accepted.
* Corded phone
* Corded noise canceling headset with mute feature
* Windows 2000, Windows Vista or Windows XP operating system PC compatible computer system. Windows 7 is acceptable.
* Minimum PIII 800mhz and 512 MB RAM (Windows 2000 or XP operating systems) 2GB (Windows Vista)
* Anti-virus software
* Spy-ware software
* Computer Microphone and speakers (or headset containing both): This is required BEFORE you schedule your interview.
* Professional workspace equipped with a Desk and a Chair free of noise and distractions.
* Internet Explorer 6.0 or higher. This is the only web browser that is compatible with our systems and programs.

If you are interested apply online at: Contact Center Solutions – ACD Direct, Inc.54 (http://www.acddirect.com/becomeanagent.html)

We look forward to hearing from you!

Some things to keep in mind with your application are:

1. Read each question and answer the question covering all points related to the question you are completing. If you cannot read thoroughly (99% of a contract is based on this) and complete the application then this is an indicator that following our protocol might be a problem.

2. Don’t be afraid to provide too much detail regarding previous experiences and duties. The application is your chance to “sell” yourself. If you can’t “sell” yourself, how will you “sell” a caller or customer?

3. Provide all of your computer specifications. You are going to be working from your computer and companies must know your system is compatible with the programs and applications that they use.

4. Be professional. Don’t try to be cute. Professionalism in a home agent of any type is a REQUIREMENT not an option

5. Proof your information. Typos and Misspellings will not impress a company you are trying to “sell” yourself to.

6. Consider the companies needs and peak times when selecting your hours of availability. Also, do not list “anytime” availability then provide a list a mile long of times you are not available.

7. Research the company. Often companies have huge databases of applicants especially in the work from home world. Don’t submit an application then email when it is accepted saying “Now, what does your company do?”

8. Type in proper case, capitalizing only what normally would need to be capitalized. All caps or all lowercase letters indicate that you don’t care enough to take the time to do the job right the first time.

9. No file sharing. File sharing shows that you a)are more than likely willing to break the law since this is a form of copyright infringement and b) have no regard for the security and safety of your system.

10. When providing work history be sure to include length and company names. Simply entering many years of customer service or inbound, outbound and cold calling does not tell a company that you are the person that they should hire.

11. Don’t be afraid to mention promotions and awards you have received related to the experience that is applicable for the position you desire.

12. Be realistic in the information you provide. If you are asked your availability and you state Morning and the primary times of need the company has are evenings, your chances are lessened in gaining the position you desire. This does not mean to “fib” on an application either as it will catch up to you at some point during the contract.

13. Make sure your experience fits the needs of a company. If a company is hiring for an accountant, more than likely a carpenters application will be discarded.

14. Remember your application; if approved, will probably be a reference for an interviewer while they are conducting your interview. Any information should always be truthful because companies train interviewers to ask the right questions to get the answers they need regarding the possibility of contracting or employing you.

I would highly recommend typing your resume up in a program such as Word, Works, Wordperfect, etc so that you can utilize the spelling and grammar checks provided. You can always copy and paste pertinent information into the online applications you will be completing.

If you have applied before: You will need to use a different email address that you have not previously used when applying for consideration.

If it has been over 6 months since you applied and have not heard anything you will need to reapply.

If you are applying and are redirected to a page to “whitelist” your information or a prequalification form, the email address you are using is already registered and you will need to use a different email address to apply with.

We must have detailed and relevant information regarding your experience and qualifications. Also, we do look at typos/misspellings quite heavily as accuracy in Data Entry is a MUST. I can suggest IE7Pro as a great web browser that has a spell check feature for anything you enter on any online web forms.

We must have information regarding your computer specifications so that we know your system will work with our platforms and programs.

If you would like to include a resume to ACCOMPANY your online application you can email it to us AFTER you have completed the online application.

Company: ACD Direct
acd_jobs@acddirect.com

Total Transit is searching for Remote Call Takers to handle inbound calls; you will be an employee (not an independent contractor). This is a Super-Based Opportunity to work around your class schedule or your kids’ schedule. Home sweet home…

We provide:
Full time and part time schedule
Paid training
Bonus incentives
Biweekly Paychecks
Paid time off
Health, Dental, Vision, Life Insurance

ESSENTIAL DUTIES AND RESPONSIBILITIES:
* The candidate must be dependable, courteous, like helping others & know how to make a good first impression
* Receives and responds to customer inquiries
* Provide exceptional quality of service and assist all customers.
* Adhere to daily work schedule.
* Able to meet or exceed expectations.
* Answer all incoming calls and enter trip requests with little or no errors, as well as direct calls for administration. And answer all incoming calls with approved scripting.
* Check rates for potential passengers and provide general information on services.
* Answer all inquiry calls and research customer concerns and provide information to the dispatcher.
* Stay current on all service policies, procedures and training updates.
* Excellent attendance and punctuality
* Candidates have an excellent opportunity for training and continuous coaching
* Report to the Customer Solutions Center (CSC) as required for meetings, training, etc
* Training will be 6 weeks in the CSC and evaluated for remote assignment pending performance review. Candidate must meet minimum requirements in Productivity and Quality.

ADDITIONAL INFORMATION

* Payroll hours will be accounted for by way of log on/off of CabMate/TES
* Home offices will be randomly inspected by a CSC supervisor/manager once a quarter
* A scope of agreement contract will be executed between the RCSR and Total Transit, Inc.

Skills / Requirements
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR THE POSITION:

* At least six months customer service experience.
* Type 30 words per minute with 90% accuracy.
* Available to work all schedules.
* Computer knowledge and experience a plus. Good computer skills along with a “can do” attitude
* Strong listening and verbal and written skills
* Demonstrates teamwork, problem solving skills and a professional attitude.

EDUCATION AND/OR EXPERIENCE:

* High School Diploma or equivalent.
* Previous customer service experience

LANGUAGE SKILLS:

* Bilingual a plus but not required.

HOME OFFICE REQUIREMENTS

* Windows XP Operating System
* 1 GB of more of RAM
* 2.0 GHz or faster CPU speed
* 20 GB or more of free hard drive space
* High Speed Cable or DSL, FIOS internet connection
* 17″ or larger monitor
* Corded telephone
* Dedicated telephone for work purposes
* Hands free headset (noise canceling tip microphone)
* Current Antivirus Software
* Quiet work environment (cannot hear dogs barking, kids crying, etc…) or a closeable door to omit sounds.
* Must have a fixed regulated fire extinguisher.

Contact information: Apply Here

We are a national business and politics news site which aggregates news and provides original reporting. We’re looking for business savvy reporters and writers with flair to write about interesting entrepreneurs and trends that affect the African-American community. We’re open to a range of stories, from basic profiles and Q&As to freakonomic-style pieces and stories that intersect business and urban culture i.e http://www.atlantapost.com/2010/04/tracing-the-connection-between-the-beats-and-the-bottles/ We don’t pay that much but we do value our writers greatly. The rate is $40-$80 per article depending on the complexity of the story.

How To Apply:
Please submit two writing samples and story idea(s) in the body of the email.

Contact information: View
Application Details Here

ABOUT OUR COMPANY
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Please note: This position can be work at home if you reside within 2 hours driving distance to Dallas, TX.

JOB GROUP SUMMARY
The dedication of talented and caring health care professionals drives the delivery of high quality, cost effective products and services. They make it possible for members to get the right health care treatment for their needs and for Aetna to keep its competitive edge.

POSITION SUMMARY
* Negotiates competitive and complex contractual relationships with physicians, hospitals and other providers according to pre-determined internal guidelines and financial standards.
* Works cross-functionally both internally and externally to execute network strategies.
* Maintains accountability for specific medical cost initiatives.
* Must possess a successful track record negotiating hospital contracts.
* In-depth knowledge of managed care business, regulatory/legal requirements, products, programs, strategy and objectives.
* Negotiate financial terms of provider agreements utilizing internal pricing tools.
* Negotiate network contract language utilizing internal language parameters.
* Provide superior customer service for accounts assigned.

JOB REQUIREMENTS

EDUCATION
The highest level of education desired for candidates in this position is a MBA or equivalent work experience.

REQUIRED SKILLS
* Must possess a successful track record negotiating hospital contracts
* In-depth knowledge of managed care business, regulatory/legal requirements, products, programs, strategy and objectives
* Negotiate network contract language
* Knowledge of DFW healthcare market a plus.
* Demonstrating business and industry acumen
* Delivering profit and performance
* Developing and executing strategy
* Comprehensive understanding of hospital contracting
* Profit and quality vigilance
* Demonstrating service discipline
* Engaging and developing people
* Interacting with medical professionals
* Turning data into information

DESIRED SKILLS
* Delivering Profit and Performance- Demonstrating Business and Industry Acumen
* Developing and Executing Strategy
* Promoting Health Information Technology
* Leveraging Technology

We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with Aetna.

We conduct pre-employment drug and background testing.
Aetna does not permit the use of tobacco related products or drugs in the workplace. No agencies, please.

Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V

Aetna is committed to maintaining an environment in which all employees are treated equitably and given the opportunity within the context of the business to achieve their potential. Aetna’s Affirmative Action responsibilities extend to women, minorities, persons with disabilities and veterans. Company policy also provides for equal opportunity for qualified individuals regardless of race, color, sex, national origin, religion, age, disability, veteran status, sexual orientation, gender identity or marital status.

No search firms please.

Contact information: Apply Here
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